Neue Publikation im Journal of Management
Der Artikel "Yes, We (Still) Can! A Qualitative Study on the Dynamic Process of Team Resilience" wurde im Journal of Management veröffentlicht.
Autoren: Silja Hartmann (TU Berlin), Matthias Weiss (ZU), Martin Hoegl (LMU München)
Abstract: Research on psychological resilience in the
workplace is on the rise, aiming to better understand how to successfully
manage adverse events. While scholars have started to explore the concept of
team resilience, the focus of theory on team resilience has been largely on
cognitive mechanisms. However, this focus neglects the role relational
processes play in teams facing adverse events, even though knowledge of these
issues is important to create a better understanding of how teams can enact
team resilience in such situations. To address this research gap, we conducted
a qualitative study with a palliative care team that experienced two work-related
adverse events. Based on the results of this study and applying conservation of
resources theory, we develop a process model of team resilience. This model
specifies the experience of adverse events as experiences of loss and
illustrates how teams can enact team resilience through the relational process
of caring, which may buffer resource loss and fuel resource growth in
subsequent team resilience episodes. Our findings provide a better
understanding of the role of relational processes for team resilience enactment,
specify caring as core relational mechanism enabling team resilience, and shed
light on the core elements of the team resilience process.